Crowne Plaza Times Square Manhattan New York City.com : Profile

Hotels Crowne Plaza Times Square Manhattan

Crowne Plaza Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets. Located at 1605 Broadway, this full-service, newly renovated hotel is surrounded by Broadway theaters, many restaurants, world-famous shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center and convenient to Penn Station/Madison Square Garden, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports. Crowne Plaza Times Square has 795 modern guestrooms (including 6 suites) which feature a flat-screen television, AM/FM radio, in-room safe, windows that open and large work desk with ergonomic chair. Additional hotel amenities include Bar 49, a trendy lobby overlooking Times Square, Brasserie 1605 (recipient of Open Table’s “Diner Choice” award), Concierge/Theater Ticket Desk, room service, 29,000 squ... more

Crowne Plaza Times Square is perfectly located in the heart of Times Square excitement, situated directly on Broadway between 48th and 49th Streets.

Located at 1605 Broadway, this full-service, newly renovated hotel is surrounded by Broadway theaters, many restaurants, world-famous shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center and convenient to Penn Station/Madison Square Garden, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.

Crowne Plaza Times Square has 795 modern guestrooms (including 6 suites) which feature a flat-screen television, AM/FM radio, in-room safe, windows that open and large work desk with ergonomic chair.

Additional hotel amenities include Bar 49, a trendy lobby overlooking Times Square, Brasserie 1605 (recipient of Open Table’s “Diner Choice” award), Concierge/Theater Ticket Desk, room service, 29,000 square foot New York Sports Club and 24-hour business center. The hotel has 23,000 square feet of modern event space that will accommodate groups of up to 700 people.

Valet parking is available. The hotel allows pets. 24-hour Security onsite.

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Crowne Plaza Times Square Manhattan: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406

11,977 Reviews

Best of the best 2020

Most Saved

Travelers Choice 2020

Recent Reviews:

Beattie2114

Trip type:

Friends getaway

Cancelled holiday

Feb 11, 2021

Reservation cancelled in April 2020 due to covid. Was told refund with 90 days. 10 months on and still awaiting refund. Shocking customer services. Multiple different excuses. Had other trips... more »

BDMom

United States

GREAT VIEW!

Feb 7, 2021

My teenage daughter and I stayed here in February 2019 and not March 2020 (TA doesn't allow a poster to choose a month and year that's more than a year... more »

My teenage daughter and I stayed here in February 2019 and not March 2020 (TA doesn't allow a poster to choose a month and year that's more than a year ago). I've been to NYC many times, and my daughter had been a couple of times prior to this trip; however, I've never chosen a hotel in Times Square before. Since our trip was focused on seeing a few Broadway shows, I decided to try this Crowne Plaza and used my points to pay for it. I received an email about a week or two before the stay that asked if I'd like to request an upgrade for an additional charge, and I quickly sent that in. I knew it wasn't guaranteed, and I wouldn't be charged if I didn't get the upgrade.

We took a taxi from LGA to the hotel and arrived right around the stated check in time, and the line was LONG. It went pretty quickly until the group right in front of my daughter and me got to the desk. It was a group of 5 friends who were very upset that the hotel had lost their reservations. The front desk staff called a manager out to try and sort it, and it was discovered that they were at the wrong IHG property. Honestly, how does someone (let alone a group) take a taxi to the wrong hotel? I was very impressed with the front desk staff as they handled this very difficult group. Not once did they lose their smiles or tempers, and I didn't even see them roll their eyes once (as I was doing behind them).

After that group was sent on their way to their correct NYC hotel, my daughter and I were able to check into our room. I was immediately thanked for being a Platinum, being so patient waiting, and told that I did receive my upgrade. The wonderful check in employee (I wish I remembered his name) told me that he was putting me in his favorite room that was eligible for the upgrade. He also gave me vouchers for free breakfasts each day for my daughter and me and A LOT of drink vouchers to make up for the inconvenience of standing behind that group. Our check in was quick, and I was very impressed with the entire staff that I encountered. They were very welcoming and a great asset to the Crowne Plaza.

My daughter and I went up to our room, and we couldn't believe the view! We had a corner room with huge windows that overlooked Times Square, and my daughter's reaction was worth every dime I had spent on the upgrade (which was, I think, around $50 per night). She immediately claimed the bed that was closer to the windows and kept talking about how lucky we were to get this room. When we went downstairs to start walking around the city a bit, we stopped by the front desk to thank the gentleman who checked us in. He was thrilled that we loved the room, and I'm sure he'll never know that for my daughter, it made her birthday trip even more magical (she still mentions our room 2 years later).

We did have breakfast in the hotel every morning, and the buffet was wonderful. Also (since I had so many drink coupons), my daughter and I visited the bar area a few times (she ordered her Sprite, and I ordered my lager), and all of those employees were great and engaging.

The beds were very comfortable, and the room (aside from the fantastic view) was wonderful. If you're in NYC once Broadway opens again and this hotel does, too, I wouldn't hesitate to stay here. I do hope, however, that IHG investigates exactly what has gone wrong with refunding so many guests' deposits. At the end of the day, it impacts how travelers view the IHG brand.

CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for sharing this fantastic review, BDMom!

We're thrilled your time at Crowne Plaza Times Square Manhattan was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our accommodations and staff. Your kind words let us know we're doing our job!

We're already looking forward to your next visit so we can share another amazing experience with you soon! Have a beautiful day!

Warm regards,
Alex K.
Social Media Manager

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855thierryd

Hannut, Belgium

False advertising - So much deceived

Feb 7, 2021

So much deceived by the false advertising around this hotel, and from the IHG group. I booked for a stay in June 2020. I had to cancel in April 20... more »

gvrba57

Trip type:

Business

Still waiting on a refund

Jan 26, 2021

I had booked a May 7-11, 2020 trip for my wife and daughter and had to cancel due to covid and was told I would receive a refund. However, after... more »

April G

No refund and no response

Jan 26, 2021

We originally made reservations in 2019 for April 30-May 3, 2020. Obviously the reservation had to be cancelled and I was assured that I would receive a refund of my... more »

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BOOK YOUR ROOM AT CROWNE PLAZA TIMES SQUARE MANHATTAN

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Secure & Private

Room Type

Junior Suite 1 King Bed

1 King Bed

323-sq-foot room with city views

Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed View Times Square View

1 King Bed

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

2 Double Beds Times Square View

2 Double Beds

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower/tub combination with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Need to Know - No rollaway/extra beds available

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed City View

1 King Bed

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

2 Double Beds City View

2 Double Beds

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower/tub combination with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Need to Know - No rollaway/extra beds available

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed Accessible Hearing Roll in Shower

1 King Bed

323 sq feet

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Transfer shower, raised toilet seat, height-adjusted amenities, low-height counter and sink, wheelchair accessible, doorbell and phone notification, bathroom grab bars, vibrating pillow alarm, braille signage, visual fire alarm, wheelchair-width doorways, lever door handles, and phone accessibility kit

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

Traditional Room 1 King Bed

1 King Bed

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

Traditional Room 2 Double Beds

2 Double Beds

323-sq-foot room with city views

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower/tub combination with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Lever door handles, braille signage, low-height counter and sink, raised toilet seat, wheelchair-width doorways, grab bar near toilet, and wheelchair accessible

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Need to Know - No rollaway/extra beds available

Non-Smoking, renovated in March 2016

Connecting/adjoining rooms can be requested, subject to availability

Deluxe Room

1 Double Bed or 1 King Bed

323 sq feet

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Grab bar in bathtub, braille signage, raised toilet seat, wheelchair accessible, and low-height counter and sink

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Need to Know - No rollaway/extra beds available

Non-Smoking, renovated in March 2016

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Standard Room, King or Two Doubles

1 Double Bed or 1 King Bed

323 sq feet

Internet - Free WiFi

Entertainment - 46-inch flat-screen TV with premium channels, pay movies, video game console

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Grab bar in bathtub, braille signage, raised toilet seat, wheelchair accessible, and low-height counter and sink

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs

Need to Know - No rollaway/extra beds available

Non-Smoking, renovated in March 2016

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Property Information

Indoor pool
Breakfast available (surcharge)

Bar/lounge
Fitness facilities

Popular Amenities

Air Conditioning
Clothing Iron
Coffee/Tea Maker
Fitness Facility
Hair Dryer
InHouse Bar

Meeting Rooms
NonSmoking Rooms
Room Service
Safe
TV In Room

Additional Amenities

Check In: 3:00 PM
Check Out: 11:00 AM
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Wheelchair accessible (may have limitations)
Banquet hall
Ballroom
Express check-in
Number of meeting rooms - 12
Free WiFi
Health club
Braille or raised signage
Assistive listening devices available
In-room accessibility
Coffee shop or café
Wheelchair accessible parking
Roll-in shower
Free newspapers in lobby
Local Expert Concierge
Tours/ticket assistance
Accessible bathroom
Airport transportation (surcharge)
Indoor pool
Luggage storage
Restaurant

Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Bar/lounge
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Laundry facilities
Elevator
Fitness facilities
Valet parking (surcharge)
Computer station
ATM/banking
Wheelchair accessible path of travel
24-hour business center
Concierge services
Pet maximum weight in lb is 20
Maximum number of pets per room 1
Pet maximum weight in kg is 9
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed

Crowne Plaza Times Square Manhattan

TripAdvisor Traveler Rating

BOOK YOUR ROOM AT CROWNE PLAZA TIMES SQUARE MANHATTAN

Junior Suite 1 King Bed

1 King Bed View Times Square View

2 Double Beds Times Square View

1 King Bed City View

2 Double Beds City View

1 King Bed Accessible Hearing Roll in Shower

Traditional Room 1 King Bed

Traditional Room 2 Double Beds

Deluxe Room

Standard Room, King or Two Doubles

Property Information

Popular Amenities

Additional Amenities

34 People

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